Returns & Exchange

Returns and exchanges are accepted
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalised orders.

Returns and exchange details
If you receive damaged goods, please contact me immediately
If you do not receive damaged goods but are not satisfied with your purchase for whatever reason you are able to cancel your order provided I receive written notice of your cancellation and you return the goods in reasonable condition within 14 days of receipt of the goods.

This does not affect your statutory right to a 7 working day cooling-off period starting from the date of receiving the goods.

Please securely package and return the relevant item to the address given below. I recommend the goods are returned by recorded delivery.

I will not be responsible for the costs of returning the goods to us unless they are faulty or delivered to you in error.

As soon as I received notice of your cancellation and the goods have arrived back with me in what I consider to be a re-saleable condition, I will refund the cost of the goods. There will be no refund for any exceptional delivery charges. I will provide the refund within 21 days from the receipt of the notice of cancellation.